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Salespeople Already Know How to Prompt. They Just Don’t Know It Yet.By Charlie G. Peterson 4/21/2025 You don’t need a computer science degree or a job title with “prompt engineer” in it to dominate this new Ai era. If you’ve ever done a real needs assessment, framed a lease conversation, or positioned an A3 when the prospect thought they needed an A4, you already know how to prompt. You just haven’t called it that yet. This article is for copier reps, sales pros, and anyone who's ever sold in the trenches and is now staring at ChatGPT wondering how to make it useful. Here’s how your sales instincts already are your prompt engineering superpower. If you’ve ever asked a prospect, “What’s your average monthly volume?” or “Who’s in charge of approving this lease?”, guess what? You already know how to prompt a language model. You’ve just never thought of it that way. |
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👩💻👨💻💾HubSpot introduces AI-powered workspaces for sales, support teams 👩💻👨💻💾Salesforce Pushes AI Into Sales Cycle 👩💻👨💻💾Celonis Sees 20% Boost In Sales Outreach Effectiveness With AI 👩💻👨💻💾Why AI’s Next Phases Will Favor Independent Players 👩💻👨💻💾Almost all US executives trust AI to handle some business for customers |
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The End of Consulting - The End of the "Consultative Sale"there never was such a thing as a 'consultative sale' By Robert G. Jordan – greg report Ai 2026 4/14/2025 Consultants sold certainty. Ai sells results. He clicked “generate strategy” like he was ordering takeout. No questions. No sweat. The client nodded. The bot had done in eight seconds what his team billed 80 hours for last year. That was the moment it snapped. Not with a bang, but with a shrug. The kind that comes when someone realizes they’ve been paying too much for something they don’t need anymore. Consulting, for decades, made its living in the gaps. Between what companies knew and what they pretended to know. Between too much data and not enough clarity. The Machines Are Selling: Ai, the New Closer in the RoomBy Robert G. Jordan, 4/7/2025 The first time I saw a chatbot close a deal, it was unsettling. The prospect had asked a technical question, something obscure buried halfway down a product sheet. The rep froze. The bot didn’t. With a cheerless efficiency, it fetched the data, cross-referenced it against two knowledge bases, then returned with a plainspoken answer. The customer nodded. The sale moved forward. And just like that, one more slice of the sales job was carved away. This is the new landscape. Ai isn’t a tool anymore. It’s a participant. It listens. It speaks. It learns. And increasingly, it sells. If you're picturing sleek robots in suits shaking hands across glass conference tables, you're aiming too high. The real shift is quieter. It's the chatbot that books a meeting before the human wakes up. It's the LLM that rewrites a pitch on the fly to match the tone of a skeptical CFO. It’s the digital ghost in the CRM machine, tagging patterns, surfacing trends, and suggesting next steps before a rep knows they’re behind. Let’s be clear. Ai didn’t arrive to improve selling. It arrived to remake it. And it’s already well underway. Harvard’s Cybernetic Teammate Study: Ai as a True CollaboratorBy Celeste Dame, 3/26/2025 The Harvard study “The Cybernetic Teammate: A Field Experiment on Generative AI Reshaping Teamwork and Expertise” offers a compelling and nuanced look into how generative Ai is not just changing productivity, but revolutionizing the structure and emotion of collaboration itself. Conducted with 776 professionals at Procter & Gamble, the field experiment explored Ai’s influence on real-world product innovation challenges. The study’s findings challenge long-standing beliefs about team performance, human expertise, and how work is experienced emotionally. Participants who worked alone with Ai produced solutions of comparable quality to those created by two-person human teams. This shows Ai isn't simply a supportive assistant. It is delivering strategic lift. Perhaps even more importantly, the study revealed Ai’s ability to neutralize the natural divide between commercial and R&D professionals. Without Ai, commercial participants submitted more market-oriented ideas, while technical specialists leaned heavily toward feasibility. With Ai, that distinction disappeared. Participants generated balanced, hybrid solutions regardless of background. The emotional impact was just as dramatic. Participants using Ai reported significantly more positive emotions, such as excitement and enthusiasm, and fewer negative emotions, like anxiety and frustration. Ai didn’t just assist. It shifted the emotional experience of work. The Ai Sales Revolution: How Technology is Transforming Professional SellingBy Celeste Dame, 3/17/2025 The world of professional sales is shifting at an unprecedented pace, with Ai at the forefront of this transformation. Once a convenience, Ai has become integral to every stage of the sales process, distinguishing those who struggle from those who dominate. Sales automation has transcended routine data entry. According to Salesforce, "83% of sales teams that use Ai report revenue growth, compared to only 66% of those who do not" (Salesforce). Ai-driven tools now conduct in-depth lead research, craft hyper-personalized outreach, and identify optimal engagement strategies based on real-time behavioral insights. These tools do more than assist sales professionals; they guide them by determining the best times to reach out, structuring conversations effectively, and handling objections efficiently. With these repetitive tasks managed, salespeople can focus on building trust, negotiating high-value deals, and solving real business challenges. The Future of Sales in an Ai-Driven WorldAdapt or be replaced: How Ai is transforming sales forever. By Celeste Dame, 3/10/2025 Ai is reshaping the sales profession at a rapid pace, and the latest industry shifts signal a fundamental change in how salespeople operate. Automation is replacing traditional tasks while Ai-driven insights are making sellers more effective. The landscape is shifting fast. Salesforce recently announced layoffs affecting 1,000 employees, signaling a broader transformation in the industry. The company is leaning heavily into Ai-driven automation, reducing the need for large sales teams. Sales professionals must adapt. As Ai takes over repetitive administrative work, salespeople must evolve beyond transactional deal-making and become strategic advisors who bring value beyond what a machine can replicate. How Ai Can Help Salespeople Sell MoreBy Celeste Dame, 2/24/2025 The rain hadn’t stopped for three days. Tom sat at his desk, staring at his pipeline report, frustration mounting. The numbers weren’t where they needed to be, and his manager’s reminders were coming in faster than his leads. He wasn’t a bad salesperson, hell, five years ago, he was closing deals faster than anyone on the team. But the game had changed. Buyers weren’t picking up their phones. Emails went unanswered. It felt like every prospect had a wall between them and his pitch. The anxiety built. Every lost deal felt like another step toward obsolescence. The idea of missing quota again gnawed at him. He thought about the new hires, tech-savvy and full of confidence, and how they seemed to land meetings effortlessly. What did they know that he didn’t? Then he heard about it, Ai for sales. |
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Riding the Ai Wave: How Artificial Intelligence is Reshaping Sales and Buying DecisionsBy Gareth P. Trent, 1/20/2025 In the battle between man and machine, the future of sales belongs to those who can blend intuition with innovation. Let’s talk revolution. Not the kind with flags and slogans, but the quiet, digital kind—a tectonic shift where sales professionals and customers find themselves at the mercy of a new player on the field: artificial intelligence. Ai agents, with their ability to analyze, predict, and automate, are reshaping the landscape of professional sales. Meanwhile, customers, armed with these same tools, are rewriting the rulebook for purchasing decisions. It’s not just change; it’s a complete recalibration. Here. Selling Possibilities: A Copier Rep’s JourneyBy Gareth P. Tenet, 12/19/2024 How one rep’s journey uncovered the secrets of securing appointments, managing objections, and integrating powerhouse methodologies for modern selling. Every conversation starts somewhere—sometimes over coffee, sometimes in a cramped office. Selling Possibilities: A Copier Rep’s Journey This story unpacks how one rep tackled new challenges, pivoted to wide-format sales, and embraced modern methodologies to thrive in an ever-changing landscape. Here. The Human-Ai Partnership: Transforming the Sales JourneyGareth Tenet, 1/20/24 The integration of Ai into sales represents an exciting evolution in how we connect with customers. As technology advances, it becomes increasingly clear that the future isn’t about replacing human interaction but enhancing it. Ai’s ability to automate mundane tasks like lead qualification, data entry, and scheduling frees sales professionals to focus on what they do best: building relationships and solving problems. One of the most exciting aspects of Ai in sales is its potential to transform customer engagement. Imagine stepping into a conversation armed with insights derived from real-time data—knowing not just what your customer needs, but why they need it and how they prefer to engage. This level of personalization fosters trust and makes every interaction more impactful. However, the human element remains the bedrock of successful sales. Skills like empathy, storytelling, and negotiation are irreplaceable. Customers may appreciate the efficiency Ai brings, but they still value authentic connections and the nuanced understanding that only a human can provide. For sales professionals, adapting to this new landscape requires embracing Ai as a tool for collaboration. It’s not about relinquishing control but augmenting capabilities. By learning to use Ai tools effectively, salespeople can amplify their creativity, become more strategic, and offer solutions tailored to the customer’s unique challenges. What’s fascinating is how this shift reframes the role of sales itself. It’s no longer about pushing products or meeting quotas—it’s about co-creating value with customers and being a trusted advisor. Ai, when integrated thoughtfully, doesn’t replace humanity; it elevates it. This evolution is a reminder that technology’s greatest strength lies in amplifying the qualities that make us human. Together, Ai and human ingenuity can redefine the sales profession, making it more dynamic, insightful, and future-ready. The Future of Sales: A Blend of Human Expertise and AI Efficiency Artificial Intelligences and large language models are brining one thing into focus: Will AI replace sales executives? This question, central to the debate on the evolving landscape of Artificial Intelligence (AI), prompts an unbiased analysis of AI's potential to revolutionize the industry, particularly in sales. - Charlie Ai: Replacing Technology Sales Professionals In business-to-business (B2B) sales, artificial intelligence (AI) is a revolutionary force, reshaping strategies and enhancing the capabilities of sales professionals. AI Robots can sell. - NorthStarAi Staff Use the LLM Now & Get to President's ClubBy Celeste Dame, 2/17/2025 Quotas are a joke. They are outdated, rigid, and built on 1940s production schedules that have no place in modern sales. Yet here we are, decades later, still grinding under arbitrary numbers created by executives who have never closed a deal. Your company only enforces quotas on you. Marketing has no quotas. They claim victory on "brand awareness." Product design has no quotas. They get paid to tweak things nobody asked for. HR has no quotas. They only need to keep turnover low. Finance has no quotas. Their job is to cut your commissions. Sales is different. Nobody is coming to save you. You eat what you kill, and if you don’t kill, you starve. You have two choices. You can complain, post about burnout on LinkedIn, and wait for corporate to rethink how they measure performance. Or you can arm yourself with the one tool that actually gives you an edge. Ai isn't here to replace you. It is here to replace the middleman. |
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Ai Prediction #1, A World Without Programmers Ai Prediction #2, A World without Apps Ai Prediction #3, A World Without Operating System Ai Prediction #5, A World Without C-Levels Ai Prediction #6, A World Where Art & Science Are One Ai Prediction #9, An Ai with Human Speech capabilities. Ai Prediction #10, Ai will Prove or Disprove All Our Theories Ai Prediction #12, A World Without Data Ai Prediction #17, A World Without Religion Ai Prediction #20 We Create Our Own Entertainment... All of Greg's Ai Predictions 
Insights from Post Walters Show XLVIII on Selling, Technology, and ChangeCharlie G. Peterson Much like the dawn of personal computing in the 1980s transformed how businesses operated, today’s AI and robotics revolution is reshaping how we sell. For copier salespeople—whether you’re a seasoned pro or just starting out—this moment is as pivotal as the shift from analog to digital. It’s a time of opportunity for those ready to adapt and uncertainty for those who hesitate. In a recent episode of the Post Walters Show, a panel of industry experts explored the latest trends in office technology. From the shifting role of sales to the rise of artificial intelligence, the discussion painted a vivid picture of an industry in transition. “Salespeople are always going to be out saying, ‘Hey, do you know what’s happening with Lexmark?’” said Art, one of the hosts, referencing Xerox’s acquisition of Lexmark. The Blue Feather: Visualization, Randomness, and the Mathematics of SellingThe Premise of The Blue Feather by Celeste Dame, 2/5/2025 The Blue Feather is more than a sales training concept—it’s a philosophy rooted in the intersection of visualization, randomness, and predictive modeling. It borrows from the principles that athletes, strategists, and even physicists use to shape outcomes before they unfold. In professional selling, this technique offers a structured way to turn uncertainty into precision, randomness into predictability, and intuition into a measurable advantage The idea behind The Blue Feather is simple yet profound: If you can vividly see your success before it happens, you can make it real. But here’s the kicker—visualization is not some mystical force. It is a calculable, trainable, and deeply mathematical process that aligns our thoughts with reality, much like a high-performance algorithm aligning variables to reach an optimal outcome. Let’s dig in. |
