NorthStar Intelligence

The Humanization of AI: Acting Real, Makes IT Real?

9/21/2023

By Dr. Jeremy Stone, NorthStar Intelligence

In a digital realm dominated by algorithms, the quest for authentic human connection stands out. Dr. Jeremy Stone, renowned for melding quantum mechanics with artificial intelligence, explores this intricate dance of humanizing AI.

As these systems become daily companions, how can they resonate deeply, especially with the younger generation?

Dr. Stone masterfully navigates this conundrum, blending scientific insight with narrative flair. Dive into this exploration of a future where AI doesn't just compute—it connects.

Key Takeaways:

Companies actively harness AI's human-like personas to captivate younger users.
Infusing personality into AI systems directly amplifies user experience and trust.
This AI design revolution actively reshapes human-machine interaction dynamics.

The Inevitable Futility of the Writers' Strike in the Age of AI

9/20/2023

By Dr. Jeremy Stone, NorthStar Intelligence

Quantum Clarity, Stone's Insight: Where AI Meets Labor, the Dance of the Future Begins
—Don't Strike, Just Write

In the quantum realm, every action has an equal and opposite reaction.

The same principle applies to the labor market, where the ongoing writers' strike represents a futile resistance against the inevitable tide of artificial intelligence (AI).

As the world grapples with the ethical and economic implications of AI, the Screen Actors Guild‐American Federation of Television and Radio Artists (SAG-AFTRA) and the Writers Guild of America have been on strike for over three months, protesting the "widespread misuse of generative artificial intelligence" (Times Delphic).

However, this strike is doomed to fail, and here's why.

AI's Generational Divide: A Study That Redefines the Modern Office

9/19/2023

By Robert G. Jordan

From Classroom to Boardroom: Understanding AI's Generational Gap

In a world where technology is often seen as a divider between generations, a surprising twist is unfolding.

Artificial Intelligence (AI) is emerging as a unifying force, bridging gaps that have long existed between Baby Boomers, Gen X, Millennials, and Gen Z.

This is not just a hypothesis; it's backed by compelling research and real-world examples.

The Salesforce Study: A New Perspective

A recent study by Salesforce titled "The Future of AI and Society" reveals that AI adoption varies across generations, but the technology's potential to serve as a common language is undeniable.

The study suggests that while older generations may be slower to adopt AI, they are not resistant to its benefits. In fact, 72% of respondents aged 55 and above believe that AI can improve society, a sentiment echoed by 85% of those aged 18-34.

The Writers' Strike: A Last Hurrah Before AI Claims the Pen?

9/17/2023

By Charlie G. Peterson, IV, NorthStar Intelligence

When the Writers' Strike meets the AI Revolution: A Tale of Two Worlds Colliding and the Inevitable March of Progress

In a dimly lit café, where the aroma of freshly brewed coffee mingled with the scent of old books, a group of writers huddled around their laptops. They were the modern-day scribes, the keepers of stories and the shapers of public opinion.

Yet, as they passionately discussed the ongoing Writers' Strike, demanding better pay and job security, I couldn't help but feel a sense of impending obsolescence in the air.

You see, I've spent years unearthing ancient relics, decoding the wisdom of civilizations long gone. I've seen firsthand how the wheel of time spares no one, turning yesterday's innovations into today's antiquities. And as I delve into the world of office technology, I find myself standing at the crossroads of history and the future, pondering the same question that has intrigued me since my days as an archaeologist: What endures, and what fades away?

The Complex Reality of Hybrid Work: Challenges and Solutions

9/17/2023

Robert G. Jordan, NorthStar Intelligence

"Hybrid work is like a Rubik's Cube; it's colorful, engaging, but solve one side, and you might mess up the other."

Executive Bullet Points

The hybrid work model is not a one-size-fits-all solution; it comes with its own set of challenges, including mixed scheduling and redundant technologies.
Technology can play a pivotal role in mitigating the negative side effects of remote work, such as burnout and reduced productivity.
The future of work is flexible, but it requires a delicate balance to ensure both productivity and employee well-being.

Summary: The future of work is not in the office but in the digital realm, as remote work offers unparalleled freedom and flexibility. This article delves into the transformative power of technology in reshaping the modern office and argues for the futility of traditional office work. "Companies need to find a different way to monitor staff wellbeing, and the answer lies in log ingestion," says a Business Reporter article dated August 4, 2023.

Why Smaller AI Language Models Are Winning

9/15/2023

By Robert G. Jordan, NorthStar Inelligence

In the AI world, it's not the size of the model in the fight, but the size of the fight in the model...

Three Key Takeaways:

Proprietary AI language models like GPT-4 and PaLM 2 are setting new standards in quality.
Building your own proprietary language models is a Herculean task, often leading to subpar results.
Open-domain models are lagging behind, both in terms of power and adaptability.

Salesforce's AI Gamble: Balancing Growth and Profit in the Age of Generative AI

9/13/2023

By Dr. Jeremy Stone, NorthStar Intelligence

Salesforce and AI: A Love Story or a High-Stakes Poker Game?

We are very thirsty to make sure that Salesforce is the number one AI CRM..." - Marc Benioff.

Salesforce faces a turning point in its quest for "profitable growth," especially as generative AI gains market traction.
While Salesforce outperforms Wall Street expectations, competition like Microsoft offers new AI features at no extra cost.
Salesforce's cost-cutting and profitability focus may clash with the high operational costs of delivering sophisticated AI services.

The AI Frontier: Five Books to Navigate the Maze of Machine Intelligence

9/9/2023

by Robert G. Jordan, NorthStar Intelligence

Navigating the complex world of artificial intelligence? Discover the top 5 books that offer invaluable insights into AI's transformative impact on technology and business.

Whether you're a seasoned tech professional or a curious newcomer, these reads provide a comprehensive understanding of AI's ethical, societal, and practical implications.

Equip yourself with the knowledge to not just adapt to the AI-driven future, but to shape it.

In the fast-paced realm of technology, where every microchip and line of code can be a game-changer, artificial intelligence (AI) stands as the vanguard of innovation. It's a subject that demands our attention, not just as tech enthusiasts but as architects of the modern workplace.

As someone who has transitioned from the classroom to the cutting edge, I find the discourse around AI not just fascinating but essential.

War of the Worlds: AI and Human Coexistence

9/5/2023

By Charlie G. Peterson, IV, NorthStar Intelligence

In a world increasingly intertwined with Artificial Intelligence, the narrative shifts from invasion to collaboration, painting a future where humans and AI co-create a harmonious symphony of progress.

While AI offers unparalleled computational prowess, it lacks the human touch of empathy and ethical reasoning, necessitating a balanced partnership.

Dive into the opportunities and challenges that lie ahead:, the alliance between man and machine remains.

A force for good?

The Dawn of a New Era: How Futuristic Contact Center AI is Reshaping Customer Experience

8/24/2023

Robert G. Jordan

AI & The Customer Experience

Executive Summary

Futuristic contact center AI is poised to revolutionize customer experience with groundbreaking features like sentiment analysis and human-like voice bots.
Channel partners are at a crossroads, needing to rapidly adapt and educate themselves on the transformative capabilities of AI in customer service.
The concept of extreme personalization in customer interactions is emerging, enabled by AI and the burgeoning realm of the metaverse.

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